YPA Microphones Support
Service & Repair

Service and repair for YPA products is handled by YPA Audio and our Authorized Agent.


Service & Repair

Detailed information on repair procedures for any YPA product.

Outside the public of China?

If your YPA product requires service and you are outside the public of China, please visit www.ypaaudio.com and find our agent at your country. You also can send international repairs to the public of China International repairs sent to china will be redirected to your regional YPA Service Center for processing -- significant delay of your return will result.

1.  Please fill out this form online and print it. Please return your repair with the completed repair form.
Repair_Correspondence_Form

2.  If your repair is in-warranty, include a copy of your purchase receipt

Repairs should be sent to:

Attn: Service Department
Room202,Flat733,No.3898 Jinshan Avenue,
Jinshan,201512,Shanghai,China
Tel- +86-21-65875206

If your product is out of warranty, please return it with your payment information. We Accept Paypal.

If a product is returned damaged, or cannot be serviced economically due to obsolescence, YPA may, at our option, return the product as received, or offer to replace the product at a higher replacement cost.

Repair Costs for Out Of Warranty Products

Products that are beyond the two-year warranty period can be repaired for a flat fee.

If you require an estimate prior to repair, turnaround time will be significantly longer.  YPA must receive a response and payment of repair estimates within 5 business days. All open estimates over 5 business days will be returned as is.

For out of warranty products, Return shipment via Express.

It is FREE

If you need further information, you may phone us toll free at +86-21-65875206, or contact us by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. This e-mail address is being protected from spambots. You need JavaScript enabled to view it. This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .

 

Warranty

Your coverage eligibility is explained here in our global warranty policy.

 

All products manufactured by YPA Audio feature a limited two-year warranty. This two-year warranty is specific to the date of purchase as shown on your purchase receipt.

 

While under a valid warranty period, defective products (purchased domestically) may be returned to the YPA Service Department without prior authorization for service and repair, free of charge. Out-of-warranty items may be returned for service and repair for a flat fee. YPA does reserve the right to charge an additional fee for products with extensive physical damage; however, we will not proceed with service without your authorization.

Please visit our Service & Repair section for more direction on how to send in your product for repair.

If you are outside China, please Return to YPA service Center for repair or YOUR LOCAL YPA Authorized Agent.

 


YPA Online Store Orders

For order status or assistance with your YPA Online Store order please visit the YPA Online Store.

Display # 
# Name Position Phone Mobile Phone Number Fax
1 YPA Audio China YPA Service Department +86-21-65875206 +86-21-65875206
Contact us | Privacy & Security | Join YPA | News | Site Map | About us